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Annual Maintenance Contract (AMC)

JOB-2026-0077 - raised via Website 4 mo ago

InvoicedHigh priorityAnnual Basic AMC
Checklist

6 of 6 steps complete

Findings

Defects recorded on site. Unresolved criticals roll up to the operations overview.

  • Monitoring app not configured

    Info

    Customer has no visibility of live generation. App setup offered.

    Resolved

  • Warranty documents missing

    Info

    Module warranty pack not on file. Copies requested from the original installer.

    Resolved

  • Heavy soiling on lower rows

    Minor

    Dust accumulation reducing output on the two lowest rows more than the rest of the array.

    Resolved

Parts used

Consumed from van stock on this visit.

PartQtyUnit costLine total
DC Cable 4mm (per metre)2Rs 6,339Rs 12,678
Bypass Diode Kit1Rs 15,007Rs 15,007
Result

Generation either side of the visit.

+4 kWhper day

49 kWh before, 53 kWh after

Worth about Rs 6,840 a month at this site's tariff.

Assignment

Technician

Naveed Iqbal
Details
Customer
Imran Baig
City
Multan
Capacity
15.0 kW
Raised
30 Apr 2026, 2:00 PM
Scheduled
1 May 2026, 3:00 PM
SLA due
2 May 2026, 2:00 PM (4 mo ago)
Completed
1 May 2026, 3:00 PM
Services
Annual Maintenance Contract (AMC)
Amount
Rs 48,000